Sir/Madam,
On Monday 2nd December, 2025. I woke-up sadly That my SIDRA account was debited with 380 SIDRA TOKENS. And up to date it was not reversed.
However, today Saturday 6th -December, 2025; I also realised a multiple debit on my SIDRA TOKENS after swapping.The swap was processed between 8:00am and 10:30am (Nigeria time). The system has deducted 360 ST in exchange of 179.9 SDA. I received 179.9 SDA only.
You may refer to my account history page for further clarification.
I will appreciate your support in resolving this matter.
Yours faithfully.
Umaru Adamu Usman
