Due to Face verification, I am unable to claim tokens

snazifi31
Dec. 4, 2025
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    Members 1 post
    Dec. 4, 2025, 4:55 p.m.
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    Hello Sidra Chain Support,
    My name is Sani Nazifi Usman (@snazifi31). I am unable to claim tokens. After completing face verification the app shows "Failed to claim coins" and the tokens are not credited.
    I have tried closing the app, updating the app, and re-logging in but the issue persists. Please help fix this or manually credit the tokens to my account. Let me know if you require further information.
    Thank you,
    SANI NAZIFI USMAN