Kyb kyc issue [email protected] Contact support team

gubuzola
July 8, 2025
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    Members 51 posts
    July 8, 2025, 2:06 a.m.
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    helplinesidrachain04@gmail.com

    Contact support team

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    Members 3 posts
    Aug. 28, 2025, 10:09 a.m.
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    Dear Sidra KYB Support Team,

    I am writing to appeal the repeated rejection of my KYB application for my company:

    Company Name: HUSMOD MULTI-PURPOSE

    Country of Incorporation: Nigeria

    Registration Number: 7945023

    I have submitted my application more than twenty (20) times with all the required documents (Certificate of Registration, CAC Status Report, Utility Bill, and Bank Statement). All documents are genuine, valid, and issued directly from the Corporate Affairs Commission (CAC) and other Nigerian authorities.

    It appears that the rejection may be due to automated AI screening or minor mismatches in formatting, not because my documents are invalid. I kindly request that my application be escalated for manual human review to verify authenticity.

    Please note:

    All names, registration numbers, and dates are consistent across documents.

    The documents are clear, unaltered, and verifiable with the Nigerian CAC.

    I respectfully request your assistance in resolving this matter so my business can be successfully onboarded.

    Thank you for your attention and support.

    Best regards,
    HUSSAINI MOHAMMED
    mohammedsime9@gmail.com
    +2349032222943
    +2347087876399

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    Members 3 posts
    Aug. 28, 2025, 10:22 a.m.
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    Dear Sidra KYB Support Team,

    I am writing to appeal the repeated rejection of my KYB application for my company:

    Company Name: HUSMOD MULTI-PURPOSE

    Country of Incorporation: Nigeria

    Registration Number: 7945023

    I have submitted my application more than twenty (20) times with all the required documents (Certificate of Registration, CAC Status Report, Utility Bill, and Bank Statement). All documents are genuine, valid, and issued directly from the Corporate Affairs Commission (CAC) and other Nigerian authorities.

    It appears that the rejection may be due to automated AI screening or minor mismatches in formatting, not because my documents are invalid. I kindly request that my application be escalated for manual human review to verify authenticity.

    Please note:

    All names, registration numbers, and dates are consistent across documents.

    The documents are clear, unaltered, and verifiable with the Nigerian CAC.

    I respectfully request your assistance in resolving this matter so my business can be successfully onboarded.

    Thank you for your attention and support.

    Best regards,
    HUSSAINI MOHAMMED
    mohammedsime9@gmail.com
    +2349032222943
    +2347087876399