Here's a sample application you can use as a template:
Title
Dear Sidra Chain Support Team,
I am writing to report an issue with my Sidra Chain wallet. I recently traded with three coins: GLNS, HEC, and another coin, but unfortunately, the coins are not reflecting in my wallet.
Details of the Issue
- Coins Traded: GLNS, HEC,
Steps Taken So Far
I have checked my wallet multiple times, but the coins are not showing up. I have also tried to contact the other party involved in the trade, but I have not received a response yet.
Request
I kindly request your assistance in resolving this issue. I would greatly appreciate it if you could help me recover my lost coins or provide guidance on what steps I can take next.
Additional Information
Please find attached a screenshot of my wallet and the trade transaction details for your reference.
Thank You
Thank you for your time and assistance. I look forward to hearing from you soon.
Sincerely,
Subah sadiq