Hello Support Team,
I am encountering an issue with the Sidra platform while attempting to swap my tokens into SDA (Sidra asset). My username is jamshedxpaypal. I had 58 tokens and tried to swap them into SDA, but the swap didn’t go through. After the unsuccessful attempt, my token balance dropped to 32 without receiving the SDA assets in return.
Could you please assist in investigating what went wrong during the transaction and help restore my lost tokens? Any insight or resolution on this matter would be highly appreciated.
Thank you in advance for your support.