Not able to login two Sidra accounts by reason of some errors I made!

Hello sidra core team,I must first of all,admire your selfless service to humanities.My complaint is as follows:for good 8days now, haven't been able to login into two of the accounts,that i usually validate Sidra token in a single deviceIt all started when the google authenticator was deactivated,so i wouldn't be allowed access to those accounts,except i provide an OTP sent,which i have not been receiving along.Tried generating new passwords to both email accounts, Google wouldn't let me to do so. How could the Sidra core team assist in the retrieval of both accounts....