Dear Sidra Support Team,
I am reaching out to request your assistance regarding an incomplete swap of my mined Sidra coins.
As of the time I completed KYC verification, I had mined a total of 1,026 Sidra. However, only 528 Sidra were successfully swapped into real Sidra coins, while the remaining 528 Sidra are still pending and have not been converted to date.
I have been mining Sidra consistently since September 2022, and I kindly request that my case be reviewed and the remaining coins be enabled for swapping.
Details:
Total mined: 1,026 Sidra
Successfully swapped: 528 Sidra
Unswapped balance: 528 Sidra
KYC Status: Completed
Account Email: bzugub@gmail.com
Wallet ID bzugu
I would deeply appreciate your prompt attention and assistance in resolving this issue.
Thank you for your continued support and commitment to your users.
Best regards
Sunday Burbur
Nigeria
Oct. 30, 2025