• Members 7 posts
    Aug. 12, 2024, 5:35 p.m.

    Hello everyone,

    Iโ€™m encountering a problem with my account and hope someone can help. My account is KYC verified and linked to my MetaMask wallet. I recently converted tokens from ST to SDA, but when I try to send the SDA tokens, I get the error message: You cannot send SDA from an external wallet.

    Additionally, the SDA tokens do not appear in my external wallet address on the Sidra chain explorer.

    Can anyone guide me on how to access the SDA tokens in my external wallet? Is it possible to transfer the tokens back to my internal wallet and then send them? If so, could someone provide the steps to do this?

    Thanks in advance for your assistance!

  • Aug. 13, 2024, 7:20 p.m.

    Important Notice from the SidraChain Team: Sending SDA Tokens from MetaMask

    Weโ€™ve noticed some of our users encountering issues when trying to send SDA tokens from external wallets, specifically MetaMask. If you see the error message, "You cannot send SDA from an external wallet," this is because SDA tokens are not configured to be transferred directly from external wallets through the standard SidraChain mechanisms.

    To resolve this, please follow the steps below:

    1. Verify SDA Tokens on SidraChain Explorer:
    2. Ensure your SDA tokens are visible on the SidraChain block explorer. If your tokens arenโ€™t displaying correctly, this might be due to syncing issues or incorrect network settings in MetaMask.
    3. Make sure you have correctly added the SidraChain RPC in MetaMask using the following settings:

      • RPC URL: https://node.sidrachain.com/
    4. Transferring Tokens Back to Your Internal Wallet:

    5. If youโ€™re unable to send tokens from MetaMask, we recommend transferring them back to your SidraChain internal wallet. While this process can be complex, our support team is available to assist you. Some users have successfully resolved this by clearing and re-adding their wallets or by getting in touch with us directly.

    6. Performing Transactions via MetaMask:

    7. For a smoother experience, consider executing your transactions directly through MetaMask. Ensure that your MetaMask is correctly set up to interact with the SidraChain network using the RPC settings provided above.

    If these steps do not resolve your issue, please reach out to our support team for further assistance. We are here to help you with any difficulties you may encounter.

    Thank you for your cooperation and understanding.

  • Members 1 post
    Aug. 13, 2024, 7:25 p.m.

    Thanks ๐Ÿ™๐Ÿฟ๐Ÿค

  • Members 7 posts
    Aug. 13, 2024, 10:07 p.m.

    @maljefairi,
    Thank you for the detailed response. I also had to add Chain ID as 97453 along with RPC URL with which it worked in Metamask.
    I made a transaction through Metamask now and it was sent successfully.

  • Members 3 posts
    Aug. 14, 2024, 3:04 a.m.

    Thank you, sir. My account was tied to my wallet a long time ago. I checked the network, RPC and ID, is correct. MetaMask transfer is OK, but I login in sidra web version transfer shows no available wallet, how to solve?

  • Members 20 posts
    Aug. 14, 2024, 10:40 p.m.

    Hello please I don't know if I can send sidra SDA from my internal wallet to metamask wallet???

  • Members 7 posts
    Aug. 14, 2024, 11:39 p.m.

    Dear Sir, I would like to ask a question? In Vietnam, there is a person who claims to work for a si project and is paid 100 si/month. They call for investment in the education and real estate ecosystem. Around June 2024, they received si from customers and said that they were people from the project so they invested first. They have invested 4000 si. So please tell me if this is a scam or not? And what is right or wrong? Please give me an answer to eliminate this bad behavior. I really hope you will pay attention and answer this question of mine. Thank you!

  • Members 7 posts
    Aug. 14, 2024, 11:40 p.m.

    Dear Sir, I would like to ask a question? In Vietnam, there is a person who claims to work for a si project and is paid 100 si/month. They call for investment in the education and real estate ecosystem. Around June 2024, they received si from customers and said that they were people from the project so they invested first. They have invested 4000 si. So please tell me if this is a scam or not? And what is right or wrong? Please give me an answer to eliminate this bad behavior. I really hope you will pay attention and answer this question of mine. Thank you!

  • Members 547 posts
    Aug. 19, 2024, 8:33 a.m.

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    If you like to invest in my project, we will win together, thanks

    www.sidrastart.com/project/7ee25249-0263-4c99-96f9-22774f3c629f

    Ewave Market

    โœ… Ewave Market is an multi-purpose cryptocurrency project to generate revenue for investors. The project includes developing a web3 marketplace, a Telegram bot for mining, and a metaverse. The project fully complies with Islamic financial principles and strictly prohibits any form of theft or scam. โœ… Join our project and secure your financial future. Soon we will win together โš˜

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  • Members 5 posts
    Oct. 14, 2024, 3:48 p.m.

    I have issue some issue in sidra Chain...I was create meta mask wallet linked with Sidra Chain. Unfortunitly i have loss my meta mask passphrase and private key... now I have create sidra wallet how can transfer my token to sidra wallet?

  • Members 20 posts
    Oct. 15, 2024, 1:44 p.m.

    Is your sidra account using metamask wallet?? Or from where do you want to transfer you SDA and to where ??

  • Members 78 posts
    Oct. 31, 2024, 2:02 a.m.

    Inbox the sidra team and report it to them
    Message the sidra team directly for help
    [email protected]

  • Members 1 post
    Nov. 2, 2024, 8:34 p.m.

    Same issue I'm facing.
    Please help me to get back my Sidra Tokens