Important Notice from the SidraChain Team: Sending SDA Tokens from MetaMask
Weโve noticed some of our users encountering issues when trying to send SDA tokens from external wallets, specifically MetaMask. If you see the error message, "You cannot send SDA from an external wallet," this is because SDA tokens are not configured to be transferred directly from external wallets through the standard SidraChain mechanisms.
To resolve this, please follow the steps below:
- Verify SDA Tokens on SidraChain Explorer:
- Ensure your SDA tokens are visible on the SidraChain block explorer. If your tokens arenโt displaying correctly, this might be due to syncing issues or incorrect network settings in MetaMask.
-
Make sure you have correctly added the SidraChain RPC in MetaMask using the following settings:
- RPC URL:
https://node.sidrachain.com/
-
Transferring Tokens Back to Your Internal Wallet:
-
If youโre unable to send tokens from MetaMask, we recommend transferring them back to your SidraChain internal wallet. While this process can be complex, our support team is available to assist you. Some users have successfully resolved this by clearing and re-adding their wallets or by getting in touch with us directly.
-
Performing Transactions via MetaMask:
- For a smoother experience, consider executing your transactions directly through MetaMask. Ensure that your MetaMask is correctly set up to interact with the SidraChain network using the RPC settings provided above.
If these steps do not resolve your issue, please reach out to our support team for further assistance. We are here to help you with any difficulties you may encounter.
Thank you for your cooperation and understanding.