Inquiry: Sidra Points Conversion - Points Deducted, Coins Not Received
Wallet ID: 744228b6-a680-454c-9738-5ff68d1d20d4
Dear Sidra Team,
I am writing to inquire about a recent conversion I performed on my account.
Approximately 24 hours ago, I initiated the conversion of my accumulated Sidra Points to Sidra Coins. I can confirm that the corresponding number of points was successfully deducted from my balance.
However, after waiting the expected period, the converted Sidra Coins have not yet reflected in my wallet.
Wallet ID/Username: 744228b6-a680-454c-9738-5ff68d1d20d4
Amount of Points Converted: 180 Points
Date/Time of Conversion (approx.): Dec 1, 2025, 12:30 PM GMT]
Could you please investigate this transaction on your end and let me know the status of the coin transfer?
I appreciate your time and support in resolving this matter.
Thank you,
Ikechukwu Solomon Obiora
solomonobiora50@gmail.com