Swap issue

I can't find my balance on the swap section please i need help fixing this.

Me too I have that problem

Guy me too I faced this swapping issue for the first time of my swapping about 574 and now it's over 2 month I didn't received my Sidra coins and they removed it from my total claiming balance

Try to do another swapping - like 10 St but use another browser.

So you mean that If I use different browser the time I want to swap after that my 574 Sidra that I lost when swapping it will back to me?