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Swapping problems

truthful13aa
Dec. 18, 2025
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    truthful13aa
    Members 2 posts
    Dec. 18, 2025, 12:40 p.m. Dec. 18, 2025, 12:40 p.m.
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    Dear,sir/ma.
    I'm having problem with my Sidra account whenever I tried to swap from the account is always failed, though I'm the one that done my kyc the system claim's that the kyc has not been done by a same person with the one tried to swap.
    I hope my application will be considered thank you

    ebonyspace and alkhairpayment like this.

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    alkhairpayment
    Members 1 post
    Dec. 18, 2025, 2:24 p.m. Dec. 18, 2025, 2:24 p.m.
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    Hello good day, I have same issue here when ever I tried swapping it keep on saying failed, the system keep saying am not the owner of the account which is not true please rectify this problem for me thanks

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    ebonyspace
    Members 45 posts
    Dec. 18, 2025, 3:08 p.m. Dec. 18, 2025, 3:08 p.m.
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    @truthful13aa has written:

    Dear,sir/ma.
    I'm having problem with my Sidra account whenever I tried to swap from the account is always failed, though I'm the one that done my kyc the system claim's that the kyc has not been done by a same person with the one tried to swap.
    I hope my application will be considered thank you

    Contact support team on 👇⬇️

    helplinesidrachain04@gmail.com

    sidrachain758@gmail.com

    ebonyspace likes this.

    favorite 1

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