Subject: Unable to Transfer Exactly 176 Sidra Tokens Despite KYC Verification
Dear Sidra Chain Support Team,
I am reaching out to report an issue with transferring Sidra tokens from my wallet. My Sidra Chain account is fully KYC-verified, but I cannot send exactly 176 Sidra tokens to another wallet. While transfers succeed for amounts above 176 tokens (e.g., 177 or more), attempting to transfer exactly 176 tokens fails without a clear error message.
Below are the details of the issue:
Sidra Chain account user ID: @goutam11223344
Email: goutambiseas82@gmail.com
Wallet address: 0x19B77e0208588e0E87367B10A488748545B7e56e
Full name: Goutam Biswas
KYC status: Fully verified
Transaction attempt: Attempted to transfer 176 Sidra tokens to another wallet
Outcome: Transfer fails for exactly 176 tokens, but works for amounts above 176 tokens
No specific error message is provided, making it challenging to identify the cause
I suspect this could be due to a minimum transfer limit, a transaction fee requirement, or a potential bug in the smart contract or wallet application. Could you please investigate why transfers of exactly 176 tokens are blocked? If this is a deliberate restriction, could you provide details on the minimum transfer amount or fee structure? If it’s a bug, please advise on a solution or an estimated fix timeline.
I have ensured the Sidra Chain app is updated to the latest version and confirmed that my wallet is properly configured with a sufficient balance to cover the transfer and any fees.
Please let me know if you require additional details, such as screenshots or transaction logs, to assist with resolving this issue. I appreciate your prompt assistance and look forward to your response.
Thank you, Goutam Biswas goutambiseas82@gmail.com