serious issue regarding my Sidra Chain account.
After completing my KYC, I noticed that just two days later my account was unexpectedly logged out. When I tried to log back in, I was asked to provide a one-time password (OTP) from an authenticator app. However, I never registered an authenticator for my account, which made it impossible for me to proceed.
I kept trying until I eventually managed to log in using my email. To my surprise, I discovered that my account had already been accessed by someone else. There were records of mining activity and transaction history that I did not authorize. My account balance was swapped and then transferred to another address without my consent.
This clearly shows that someone gained unauthorized access to my account. Even worse, it appears that the intruder has already completed face verification on the account. This puts me in a difficult position because if I attempt to use my own face verification now, the system might block me immediately.
